Quantum Mechanic

Kudos to Dell for replacing a laptop so quickly.  We got several Inspiron 8000 machines in December, and one of them has developed a problem with green vertical lines appearing in the display.  I suspect this was caused by something done by the user, but since it was within 30 days of us receiving the laptop, Dell had a new one to me today, less than 48 hours after I called in the problem.  I didn't think they'd be able to build one with the same specs so quickly...

I think I've found a better price on a 40GB Hard Drive.  Buy.com has a 40GB Quantum LCT20 drive for only $133.95.  I wouldn't put this drive in a computer, as it only runs at 4500rpm, but it's the drive that all the new TiVo boxes use just fine.  It also happens to be cheap, quiet, and cool.  I'll have to find something else to order from Buy.com that is around 15-20 dollars, as there is a $30 off $150 coupon right now...

Update: I threw on this year's copy of TurboTax, so I can do my tax return.  That lowered the price, with the coupon, down to $129 after shipping and handling.  $129 isn't bad at all for a 40GB hard drive, and a copy of TurboTax.  There's even a $5 rebate on the TurboTax.  Now, the problem is motivating myself to send in a $5 rebate.  $100 rebates I do the second I get a product home, $20 rebates I do within a week or so, $5 rebates are tougher to convince myself to do...

Getting it all wrong

I watched Steve Jobs' keynote address today, via satellite.  There was some great stuff introduced, if only I could afford it.

The best news for Mac afficianados was the introduction of faster G4 machines.  After being stuck at 500mhz for 18 months, Apple is finally shipping machines at up to 733 megahertz.  This, coupled with a faster 133 megahertz memory bus, should make them blisteringly fast.  Unfortunately, you can't get a dual-CPU version faster than 533 megahertz at this time, probably due to shortages of those fast G4 chips.

The new Titanium G4 PowerBook was introduced.  It's slim and sexy, weighing in at only 5.3 pounds, and the 15.2 inch screen is great looking.  It's reasonably priced, starting at $2600 or so, which isn't bad for a premium laptop computer.

Apple introduced iTunes and iDVD software as well.  The iTunes software is a clone of Microsoft's Windows Media Player 7, which is available on the Windows platform.  It has almost every single feature of iTunes, with the exception of the more intuitive search feature.

iDVD was probably the coolest thing shown, in my opinion.  That, coupled with the new SuperDrive that allows you to burn your own DVD's, would be a great solution for people in the education field as well as multimedia professionals.  Heck, I'd love to have one, but the cost is more than a little prohibitive for personal use.  If your family had a large number of DVD players, it'd be great for cheaply distributing home movies, or pictures.  You could fit thousands of digital photographs on a single DVD, as well as several hours of home video.  It'd be perfect for sending things to the grandparents, providing they could run their DVD player, which are generally more simple than computers are, and cheaper too.

Apple lowered the pricing on their 15 inch LCD panels, to a more reasonable $799.  That's a step in the right direction, but it's going to have to come down even farther before you'll find them on every desk.  Then again, considering Apple charges $499 for their 17 inch CRT, $300 more for a flat panel may be an easy sell to a lot of corporate customers.

Mac OS X will ship on March 24, or so says Steve Jobs.  I'll believe it when I see it.  Apple isn't going to start shipping it on new computers until next July, though they went out of their way to point out that all of their new models are "OS X Certified".  This is most likely an attempt to get people, such as myself, to buy a Mac now, when all common sense tells us to wait until OS X is released.  I have no interest in owning a Macintosh until it comes with OS X pre-installed.  I'm not going to pay to be a beta tester, or find out that some aspect of my new machine isn't supported yet.  I'll wait until Apple has everything solidifed to the point that they're willing to ship it on their machines.

I wonder if Apple is going to be cutting prices on their old G4 models, to clear the backlog they've got.  There may be some deals to be had on the now-obsolete models, if you look around.  In any case, I'm not buying yet, I'm waiting for new iBooks, running OS X. So, it'll be a while...

Update: Brent wrote up his commentary about the keynote.  Very insightful.  I especially agree with this bit:

The big deal for me is OS X news.

All I've wanted is a UNIX-ish OS with a desktop that is:

1. Easy to use.

2. Customizable and powerful.

3. Visually appealing.

OS 9 is a good desktop -- it's all three of the above. But under the hood is where it fails.

OS X Public Beta is great under the hood, but the desktop isn't that great. (Compared to OS 9, anyway. I prefer it to some other desktops.)

GNOME and KDE are not that good. Yet, anyway. Even though under the hood they've got Linux.

But the changes coming to OS X do, finally, appear to give me what I want.

My staff training grant request was approved, and overnight even!  I'm glad, I was worried that they'd used up all of the available funds before I'd applied.  The form asked for my justification for taking the class, and all I could come up with was personal curiousity and pursuit of a second degree.  I had to mark the box saying that it didn't apply to my job either.  Oh, I probably could have come up with some logical reason about how it would make me better at doing my job, but really, how much use does a PC Support Specialist have for knowledge about the Criminal Justice System?

You know, I've been pretty happy with Windows 2000, I feel that Microsoft "got it right" in creating it.  It's stable, it's fast, and feature-rich.  Then I go and read an article like this one, about the next incarnation of Windows, and it really pisses me off. 

Microsoft is implementing an anti-piracy feature in the next version of Windows, making it much like Office 2000 is now.  You have to electronically register the copy with Microsoft, and you can't install it on another computer without getting Microsoft to relinquish the lock out.  In my case, this will lead to increased piracy, as I'm not going to bother buying their products anymore, I'll just bring a copy home from work, as our Licensing Program copies don't have this "feature". 

Why does this bother me so?  Isn't it just to prevent piracy?  I despise this because it harms power users the most.  My legitmate copy of FrontPage 2000 sits on my shelf, because I bring home the FrontPage 2000 CD from work.  If I want to install my copy, I have to call Microsoft and have them undo the lock-out on the product ID.  Okay, that's kind of a pain, but I could live with it.  What I can't live with, is that they will only do this a maximum of ten times!!!  Back when I was running Windows 98 at home, it wasn't uncommon for me to have to reformat and reinstall my machine every two or three months, it doesn't take long to go through ten installations.  I don't think I should have to buy additional copies of FrontPage just because Microsoft can't produce a stable home-user operating system. 

Way to go, Microsoft, you just gave a lot of people a reason to not upgrade to the next version of Windows.  You also gave people a reason to switch to Linux/BSD/BeOS/MacOS X or whatever else doesn't have this stupid lock-out involved.

School Daze

My back still hurts from yesterday's fall on the ice.  It's not seriously injured or anything like that, just a little stiff from a good fall.  Thank goodness I have that comfy Aeron chair at work...

I went and bought myself one of those George Foreman grills this weekend.  J Dylan and I cooked ourselves some burgers on mine yesterday.  It works really well, and I can cook us up four burgers in much less time than I could using a frying pan.  It took about 8-9 minutes to produce four tasty burgers, and I didn't have to pay attention to flipping them over every few minutes.  My only gripe is that it's not as easy to clean as the infomercials might have you believe, but it's still easier than cleaning out a skillet.

So what's the best price you can find on a 40GB hard drive?  I'm looking to upgrade my TiVo to hold a lot more.  The current winner is Multiple Zones with a price of $142.84 and $5 shipping.

It's the first day of classes here at the University.  I've been swamped with work so far, it seems everyone waits until today to report the problems they experienced in the last month.  I've already made two phone calls to Dell for malfunctioning computers that need repairs.  We've had a network glitch, a server glitch, printer glitches, and now it's starting to snow.  It's not even lunch time, and I already want to go home.

Fortunately, a co-worker reminded me that I needed to get my staff training grant request turned in.  That way, I can be reimbursed for the cost of the class I'm taking this spring.  If I'm approved (pretty likely) I'll be reimbursed for $255 of the $366 the class will cost me.  Not too shabby....

All in good time

I just wiped out on the nice patch of glare ice that is outside my apartment.  The sidewalk slopes away from my door, so as I went walking down it, unaware of the ice, my feet flew out from under me, and I landed flat on my back.  Fortunately, I was wearing my bulky Iowa State Jacket, and the hood bunched up to protect my head and neck.  My back's a little sore, I'm going to take some ibuprofen...

I received my $20 rebate yesterday, for the copy of Norton Systemworks 2001 that I bought way back at the beginning of October.  Truthfully, I never expected to receive it, so it was a nice little suprise.  Now if only the $100 TiVo rebate would get here.  I'm confident that it will, based on what I've read on the message boards.  It just takes a while...

Apples and Oranges

Dazzle finally got around to calling me back.  They're shipping me a replacement CD for the broken one that came with their product.  It's about time, I was getting ready to ship the whole product back, and make it their problem...

I received the WordPerfect 2000 Service Pack 4 CD from Corel today.  Apparently the reason you have to call them up with your serial number is because they actually send you a new Disc 1 for your WordPerfect 2000 set.  It's not a patch, it's a whole new installation.  I'm making an .iso image of it now, so I can share this with everyone else on campus.  What a pain...

Macintouch has a great little discussion regarding the pricing of Apple computers versus that of Dell's offerings. 

I've worked as a support person in both Macintosh and PC environments, for several years. I consider myself to be a PC person, but I follow the Mac world quite closely, and am looking at a future iBook purchase for myself right now. A lot of the pricing comparisons that have been thrown around the Dell vs. Apple discussion have overlooked two areas that I consider quite important, the monitor and the warranty. Many of the comparisons overlooked the cost of the monitor, and the difference between the warranties offered by Dell & Apple. Here's my two cents, and my idea of a fair comparison:

Dell Dimension 4100

  • Pentium III 866mhz
  • 64MB SDRAM
  • 17-inch Trinitron FD Monitor
  • Rage 128 video card
  • 20GB Hard Drive
  • 12X DVD-ROM Drive
  • 3 Years Next Business Day On Site Service & Warranty
  • SoundBlaster 64V Sound Card
  • Harmon Kardon Speakers
  • 56K Modem
  • 3Com 10/100 Ethernet card
  • Microsoft Intellimouse
  • Microsoft Works w/Money 2001

Dell is also including a free CD-RW right now, but I'll leave that out.

Total Price before shipping and taxes: $1308

 

Apple PowerMac G4 400

  • Motorola G4 400mhz
  • 64MB SDRAM
  • Rage 128 video card
  • 20GB Hard Drive
  • DVD-ROM Drive
  • Built-in Gigabit Ethernet
  • 17 Inch Digital Monitor
  • 56K Modem
  • Harmon Kardon Speakers
  • 3 Year AppleCare Warranty
  • Apple Pro Keyboard
  • Apple Optical Mouse
  • Appleworks

Total price before shipping and taxes: $2126

 

I felt that by giving them both 3 year warranties, as well as the flat Trinitron monitors was fair. I added Appleworks to the Mac config, because you can't get a Dell without at least Microsoft Works, and the bundles do fairly similar things. The Mac has the edge with the faster Ethernet, and the digital monitor, but the PC has a pretty good price in comparison, especially if you got it now with the free CD-RW option thrown in. Many people would say that the Apple mouse is better than the Intellimouse. That's debatable, but I'd use neither for my own computer, I view them both as inadequate compared to the Intellimice with the Optical technology.