My new "Visor" showed up today via Fed Ex. It's still blue, not ice, but at least it came quickly. It took me just a 5-minute synchronization with my work computer to be back to exactly the same point I was when I dropped my old one yesterday. The computer loaded all of my programs, data, and settings, I was really impressed. The moral of the story is, if you kill your Visor, at least have a current backup.